Microsoft Dynamics 365 - process and communication

In a world of constant change, one must have tools for managing its customers, which can be constantly changed and adapted to the requirements that you meet internally as externally.

With the right tools, you can build and maintain your customer relations on sales and services, and support the employees daily functions, so that they spend the most time for the customer while generating the best possible earnings for the company.

CRM is, as you know, not a simple application, but a collection of opinions and processes in the company, but we think that Microsoft Dynamics 365 (Sales) can be an important part of the tools that support key business processes.

Microsoft Dynamics 365 (Sales) integrates really well with other Microsoft products, including Microsoft Dynamics ERP, Office 365, and Apps for it, which therefore requires very few training costs, since users are familiar with the user interface, and the don't have to switch between applications to get the necessary information served. Microsoft Dynamics 365 therefore leads to increased productivity and an immediate return on investment.

Integration with your ERP system

With VisionCRMConnector from VisionPeople Consulting or standard integration from Dynamics 365 with new common data model (AX and NAV for Sales) you easily connect Microsoft Dynamics 365 (Sales) with your ERP system. Master data, prices, quotes and orders/invoices will be continuously synchronized. You avoid errors and double typings, increases the overview and makes everyday life easier and much more effective.

Datamapping ensures that the desired information is updated at any time. You choose whether each field should be synchronized one-way or two-way.

Contact VisionPeople Consulting, if you want to hear more about Microsoft Dynamics Sales and integration into your ERP system.